** Orders are delivered daily to the delivery company.
Your order will take 24-72 hours to arrive you.
You can specify a convenient pickup time by filling out the notes field upon order completion,or by contacting customer service directly via WhatsApp, Messenger, Telegram, or a phone call.
** Delivery fees are completely free for all areas, for any order over 30 dinars.
** Delivery fees are 2 dinars within Amman and 3 dinars for all areas (for orders under 30 dinars only).
** To exchange or return a (product/order), it must be in its original condition, unopened, unbroken, damaged, or tampered with, within a period not exceeding two days from the date the customer receives the order.
[After the order is returned to the store's inspection department and the integrity of the (product/order) is verified, the total order value will be returned to the customer, less the delivery and pickup fees.]
** A (product/order) may be exchanged or returned if a manufacturing defect is found, within a period not exceeding 4 days from the date the customer receives the order.
[After the order is returned to the store's inspection department and a manufacturing defect is confirmed, the product will be replaced with a new one or the total order value will be returned to the customer, without incurring any additional fees.]
[If it is determined that there is no manufacturing defect after inspection, the product will be returned to the customer, with the customer obligated to pay the delivery and pickup fees.]
** There is an authenticity guarantee for all products offered by [T-STORE]. The store is committed to returning the product unconditionally and refunding the customer the full order amount if the product received is proven to be inauthentic.
